Privacy policy

Who we are

Better Together ("BeTo", "we", "us") makes the Better Together app and runs beto.date, from Singapore. Questions, requests and complaints about your personal data go to support@beto.date, which is also how to reach our data protection officer.

Better Together is in a closed test. This policy covers the test app, distributed through Apple's TestFlight, and the website's waitlist.

What we collect, and why

Your phone number

Your number is how you sign in: we text you a code, sent through Twilio. It is also how people who have your number in their contacts can find you. We keep it on your account and a one-way code (a SHA-256 hash) of it for that matching. Other members never see your number.

Your profile

Your name, handle, date of birth, gender, who you're interested in, what you're looking for, the age range you prefer, your photos and their captions, the prompts you answer, the details you choose to add, and your interests. We use these to show you to the right people and them to you. Members who can see your profile see your age, not your birthday: the app works your age out from your date of birth, which it receives but doesn't display.

Your network

Who your friends and wingmen are; friend notes you write about your friends; the notes a wingman writes when they suggest two people; intro requests; suggestions; matches; and who you've blocked. This is what Better Together is made of: every introduction comes through someone you know.

Your messages

The text and photos you send in a chat, so the people in it can read them. In an intro group, that includes the wingman who introduced you. We don't read your messages, except when a member reports a conversation and we need to look into it.

Your contacts, if you allow it

When you let the app see your contacts, it turns each phone number into a one-way code on your phone and sends only those codes. Names and numbers never leave your phone. We compare the codes with our members' codes to show you who is already here, and we don't keep them afterwards. If you add someone you found this way, you become friends straight away, without a request for them to accept.

Reports

If you report someone, we keep who you reported, the reason you chose, and anything you wrote, so we can act on it.

Your device

If you turn on notifications, a push token for your phone, so we can tell you when something is waiting for you. Our servers also keep routine logs, such as IP addresses and the time of each request, for security and to fix problems.

The waitlist on beto.date

Your email address, whether you're joining as a single or a wingman, where you heard about us, and your invite code (and whose invite brought you, if any). We use these to let you know when you can join. If you add your first name to your invite link, it stays in the link and isn't saved on our side.

What we don't collect

Your location, your contacts' names, payment details, or advertising identifiers.

Who can see what

The services we use

These companies process data for us, only to run Better Together:

Some of them may process data outside Singapore. Where they do, we rely on their contractual commitments to protect it to a standard comparable to Singapore's Personal Data Protection Act. We don't sell personal data or share it for advertising.

How long we keep it

As long as you have an account. When you delete your account in the app, we delete your profile, photos, prompts and details, your friendships and wingmen, the messages you sent, your direct conversations, your push tokens, and anything anyone reported about you. A report you made about someone else is kept, no longer linked to you. Copies may remain in our hosting providers' routine backups for a short time before they're overwritten.

We keep waitlist entries until launch, and delete yours sooner if you ask.

Your choices and rights

You can see and change most of your profile in the app, choose what's visible, turn off notifications or contacts access in your phone's settings, and delete your account. You can also ask us for a copy of your personal data, ask us to correct it, or withdraw your consent to something we do with it: email support@beto.date. We reply within 30 days. Withdrawing consent for something the app needs to work may mean closing your account.

Security

Data is encrypted in transit, access to it is restricted to what each part of the service needs, and photos are served through short-lived links. No system is perfectly secure; if something goes wrong that affects you, we'll tell you.

Age

Better Together is for adults. You must be 18 or older to use it.

TestFlight

During the test, Apple may collect crash reports and any feedback or screenshots you send through TestFlight, under Apple's own privacy policy, and share them with us so we can fix things.

Changes

We'll update this page when what we do changes, and tell you in the app if the change is significant.